bd39 Privacy Policy

2 Information We Collect

bd39 collects various types of information to operate and improve its services effectively. Below is a breakdown of the information collected across different categories:

2.1 Personal Identification Information

During account registration and verification, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID card or passport number (for identity verification)
• Address (current place of residence)
• Email address
• Mobile number

2.2 Financial Information

To process deposits and withdrawals, we collect the following payment-related information:

• bKash, Nagad, or Rocket account number
• Bank account details (where applicable)
• Transaction history and amounts

Note: We never store your full bank card number or banking PIN on our servers.

2.3 Technical and Usage Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser information and operating system
• Session duration and page visit history
• Login and logout times
• Gaming activity and betting history
• Information obtained from cookies and similar tracking technologies

4 Information Sharing and Disclosure

bd39 does not sell, rent, or disclose your personal information to third parties without authorization. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the necessary information may be shared with trusted partners who provide payment processing (for example, to confirm transactions related to bKash, Nagad, and Rocket), technical infrastructure, and security services. These partners are bound by confidentiality agreements with us.

4.2 Legal Obligations

Information may be disclosed in response to a valid legal order, court directive, or legitimate request from a regulatory authority. Such disclosure will always be carried out within the framework of applicable law.

4.3 Fraud Prevention

It may be necessary to share information with relevant authorities to detect and prevent fraud, money laundering, or other illegal activity.

6 Cookies and Tracking Technologies

bd39 uses cookies and similar tracking technologies on its website. These help improve the user experience and keep the platform running smoothly.

6.1 Types of Cookies

• Essential Cookies: Essential for login sessions, security, and core platform functionality.
• Functional Cookies: Remember your preferred language and settings.
• Analytics Cookies: Used to understand site usage patterns and improve services.

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, please note that disabling essential cookies may affect some platform functionality.

8 Your Rights

bd39 believes you should have full control over your own information. To that end, we provide you with the following rights:

8.1 Access and Copy

You may request to view and receive a copy of the information bd39 holds about you at any time.

8.2 Right to Correction

If your information is incomplete or incorrect, you may request a correction. We will make the necessary corrections as quickly as possible.

8.3 Right to Deletion

In certain circumstances (for example, where not subject to legal retention obligations), you may request that your personal information be deleted.

8.4 Right to Object to Processing

You may object at any time to the processing of your information for non-essential purposes such as marketing communications.

8.5 Right to Portability

Where technically feasible, you may request your information in a structured, machine-readable format.

10 International Data Transfers

bd39's services are primarily operated for the Bangladesh market. However, in some cases our technology infrastructure may process information on servers located outside Bangladesh.

For any international data transfer, we ensure that:

• The receiving party follows adequate data protection standards
• Applicable contractual safeguards are in place
• The volume of data transferred is always kept to a minimum

12 Policy Changes & Updates

This privacy policy may be updated from time to time in response to improvements to bd39 services, new legal requirements, or business changes.

For significant changes, we will:

• Display a clear notice on the platform
• Update the "Last Updated" date at the top of the policy
• Notify you by email where applicable

Continuing to use the platform after any changes will be considered acceptance of the updated policy. If you object to the revised policy, you always have the option to close your account.